Frequently Asked Questions Who uses RebateByACH? RebateByACH is used by companies both large and small that need to process electronic deposits or credits to a payee's personal or business checking account. Companies benefiting from this value-added service include rebate fulfillment houses, Internet affiliate programs, and commission based sales or marketing organizations. Of course, the system can be used for your general accounts payable. Back To List Why use RebateByACH? Outsourcing your electronic payment operation can save you valuable time and money. Most businesses can benefit from cost savings and reduced support costs realized by utiltizing fully electronic payments. Back To List How do I use RebateByACH? RebateByACH is extremely flexible and easy to use. After you have pre-funded your account with us, you can process RebateByACH transactions by sending us plain text batch files or use the RebateByACH Single-Entry Console in the ITI Utilities. Once we receive your files or transaction requests, your part is done. Our system then processes your file and sends you an email confirmation detailing the number of payments to be made, along with any errors encountered by the processing program. If your file contains errors, you only need to resubmit the individual record(s) containing the errors. Back To List How are the payments funded? You must first fund our RebateByACH Holding Account prior to sending any batch files or transactions. For security purposes, funding for RebateByACH transactions must made to us via bank wire only. You may wire funds in adavnce of each batch file or you may pre-fund as much as you want for future transactions. Back To List How much does this service cost? RebateByACH is billed at a flat rate per transaction along with a nominal monthly service fee. Payment for services are conveniently billed to a checking account designated by you within 24 banking hours of receiving and processing your files. Visit our fees page for additional details. Back To List What shows up on my payee's bank statement? Your payess will see your payment as an electronic deposit or ACH credit along with your business name, a unique reference or tracking number, and the amount of the payment. Back To List What are the file format specifications? You can view them online here. Back To List How soon can I begin using RebateByACH after I sign up? After you activate your account you will need to contact us to add the RebateByACH service option to your account and receive additional instructions. You can then send us a test file which will be reveiewed and processed by our staff to ensure your compliance with the file format specifications. Once this testing process is complete, your account will go live. This setup process normally requires just 2-3 days. Back To List Are the transactions secure? Yes. All transactions take place on secure servers using industry standard encryption. Our servers are located in a secured data center with controlled access. Your files are sent using secure FTP or encrypted TCP/IP socket connection. Your account can also be set so that checks over a certain dollar amount will never be processed. Back To List Does RebateByACH share client information? No. Your clients' information will never be used or shared by us with any other party. We only share client information if required to do so by court order. To read our privacy statement click here. Back To List How do I start? Sign Up Now! Just fill out our simple online application to begin the process or call our office for assistance. Back To List Home - F A Q - Fees - File Specifications - Sign Up - Contact - Privacy Legal Notice Copyright © 1995-2005 ITI Services, Inc. All rights reserved. i-Check, PayByCheck and the PayByCheck.com logo are trademarks or registered trademarks of ITI Services, Inc.